Just wanted to let you know how thankful I am to your company for taking care of my heating and A/C needs. I especially want to tell you that your technician, Jason Hughes, did an outstanding job doing a PM on my furnace last evening and this morning. He was/is very knowledgeable, thorough, professional, and said my furnace was good-to-go for another season, which greatly put me at ease. It was a real pleasure meeting Jason for the first time, and I appreciate you having him on your staff. Best regards.